This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

CYBER ATTACK ON NHS

THE PRACTICE WOULD LIKE TO THANK PATIENTS FOR THEIR UNDERSTANDING AND PATIENCE DURING WHAT HAS BEEN A DIFFICULT TIME DUE TO PROBLEMS CREATED BY THE RECENT CYBER ATTACK ON THE NHS. SOME PARTS OF THE SERVICE ARE STILL UNDER PRESSURE BUT WE ARE CONTINUING TO PROVIDE A NORMAL SERVICE AT THE SURGERY.

Appointmentscalendar

Patient's will now have the ability to book and cancel appointments on-line and will need to register with the practice for this service. You will be given a secure pin and access number on registration and this process will automatically give you the option to order your repeat medication. If you would like to register for this service please call into the surgery to request your details.

Access the link for Online Booking https://patient.emisaccess.co.uk 

 

 Routine Appointments

All patients are seen by appointment only (except in emergencies) and can book over the telephone on 0191 510 9393 or by calling in at the surgery or via the on-line service.

We offer appointments which are pre-bookable, usually up to four weeks  in advance. Please try to telephone after 10.00am for routine appointment requests when access may be easier for you.

Emergency Consultations

If possible please try and call before 10:00 if you need to see the doctor or nurse urgently. We can then offer you an emergency appointment or arrange a home visit where this is appropriate.  These appointments are for problems that cannot wait for a routine appointment and are allocated strictly in time order - it will not be possible to negotiate regarding times and/or which doctor to see.

Telephone Enquiries

For advice and general enquiries please call between 11:00 - 15:30 when our lines are a little less busy. Our receptionist team will be able to advise you when best to call if you wish to speak to a doctor.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website