This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

FOR SELF HELP IN ILLNESS DURING THE WINTER MONTHS WHEN NHS SERVICES ARE VERY BUSY - PLEASE FOLLOW THE LINK BELOW FOR ADVICE

http://www.urgentoremergency.co.uk/

EXTENDED HOURS SERVICE

PLEASE BE AWARE THAT THE SURGERY IS NOW ABLE TO OFFER APPOINTMENTS OUTSIDE SURGERY HOURS DURING EVENINGS AND WEEKENDS. THESE APPOINTMENTS ARE IN DESIGNATED LOCATIONS AND INFORMATION ON THIS CAN BE FOUND ON THE LINK BELOW. THE PRACTICE WILL ADVISE YOU ON THE AVAILABILITY AND CRITERIA WITH REGARDS TO THESE APPOINTMENTS AS NOT ALL REQUESTS WILL BE SUITABLE. PLEASE CONTACT THE SURGERY DURING NORMAL OPENING TIMES AS ALL APPOINTMENTS MUST BE BOOKED AND CANCELLED VIA RECEPTION AT THE PRACTICE.

http://www.sunderlandgpalliance.co.uk/sunderland-extended-access-service-information/

THIS SURGERY WILL BE CLOSED FOR MANDATORY TRAINING WED 13th Feb 2019 AT 12 NOON AND WILL RE-OPEN AT 8 AM THURSDAY 14th Feb 2019.

FOR URGENT MEDICAL ASSISTANCE DURING THIS PERIOD PLEASE TELEPHONE 111

'BE DOG SMART'

SUNDERLAND SAFEGUARDING CHILDREN BOARD (SSCB) IS WORKING WITH PARTNERS ACROSS THE CITY TO RAISE AWARENESS OF GENERAL DOG SAFETY

PLEASE CLICK ON THE LINK FOR USEFUL ADVICE ON GENERAL DOG SAFETY

www.bedogsmart.org.uk

 

PATIENTS PLEASE NOTE

FROM 16TH MAY 2018

 

WE WILL BE UNABLE TO TAKE REPEAT PRESCRIPTIONS ORDERS OVER THE TELEPHONE

 

PLEASE REGISTER FOR ONLINE SERVICES OR ASK AT RECEPTION FOR FURTHER INFORMATION ON HOW YOU CAN ORDER YOUR MEDICATIONS AFTER THIS DATE

 

PATIENT'S FAILING TO ATTEND APPOINTMENTS

PATIENT'S WHO DO NOT ATTEND FOR BOOKED APPOINTMENTS WITHOUT LETTING US KNOW, PREVENT  OTHER PATIENT'S FROM TAKING AN APPOINTMENT WHICH THEY REALLY NEED. PLEASE CANCEL IF YOU ARE UNABLE TO ATTEND - EVEN AT SHORT NOTICE WE CAN USE THE APPOINTMENT. PLEASE CLICK ON THE LINK  TO SHOW HOW MANY PATIENTS FAILED TO ATTEND LAST MONTH. THANK YOU.

 

WASTED APPOINTMENTS IN NOVEMBER 2018

HOSPITAL TESTS OR INVESTIGATIONS

PLEASE BE AWARE THAT IF TESTS OR INVESTIGATIONS ARE REQUESTED BY A SPECIALIST OR CONSULTANT, THEN THE RESULTS OF THESE TESTS NEED TO BE OBTAINED FROM THE CONSULTANT OR SPECIALIST INVOLVED.

THANK YOU.

COULD PATIENTS PLEASE ENSURE THAT THEY UPDATE THE SURGERY WITH CONTACT DETAILS. THIS IS VERY IMPORTANT IF WE NEED TO CONTACT YOU URGENTLY.

THANK YOU

Appointmentscalendar

Patient's will now have the ability to book and cancel appointments on-line and will need to register with the practice for this service. You will be given a secure pin and access number on registration and this process will automatically give you the option to order your repeat medication. If you would like to register for this service please call into the surgery to request your details.

Access the link for Online Booking https://patient.emisaccess.co.uk 

 

 Routine Appointments

All patients are seen by appointment only (except in emergencies) and can book over the telephone on 0191 510 9393 or by calling in at the surgery or via the on-line service.

We offer appointments which are pre-bookable, usually up to four weeks  in advance. Please try to telephone after 10.00am for routine appointment requests when access may be easier for you.

Emergency Consultations

If possible please try and call before 10:00 if you need to see the doctor or nurse urgently. We can then offer you an emergency appointment or arrange a home visit where this is appropriate.  These appointments are for problems that cannot wait for a routine appointment and are allocated strictly in time order - it will not be possible to negotiate regarding times and/or which doctor to see.

Telephone Enquiries

For advice and general enquiries please call between 11:00 - 15:30 when our lines are a little less busy. Our receptionist team will be able to advise you when best to call if you wish to speak to a doctor.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website