This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

PATIENTS PLEASE NOTE

Alert- PLEASE BE AWARE THAT THE ALTERNATIVE NUMBER  0191 5675673 IS NOT IN USE (old Eden Terrace number)- PATIENTS WILL NEED TO USE 0191 5109393

AS FROM THURSDAY 23RD MAY THE SURGERY IS CHANGING TO A NEW TELPHONE SYSTEM:  PATIENTS WILL NOTICE SOME CHANGES WHEN CONTACTING THE SURGERY. THE TELEPHONE CONTACT NUMBER REMAINS THE SAME.

THIS SURGERY WILL BE CLOSED DURING THE FOLLOWING DATES IN JULY 2019

WED 17TH JULY - (TRAINING) CLOSED 12:00 RE-OPEN THURSDAY 18TH JULY 08:00 a.m.

 

FOR URGENT MEDICAL ASSISTANCE DURING THIS PERIOD PLEASE TELEPHONE 111

 

FOR SELF HELP IN ILLNESS DURING THE WINTER MONTHS WHEN NHS SERVICES ARE VERY BUSY - PLEASE FOLLOW THE LINK BELOW FOR ADVICE

http://www.urgentoremergency.co.uk/

EXTENDED HOURS SERVICE

PLEASE BE AWARE THAT THE SURGERY IS NOW ABLE TO OFFER APPOINTMENTS OUTSIDE SURGERY HOURS DURING EVENINGS AND WEEKENDS. THESE APPOINTMENTS ARE IN DESIGNATED LOCATIONS AND INFORMATION ON THIS CAN BE FOUND ON THE LINK BELOW. THE PRACTICE WILL ADVISE YOU ON THE AVAILABILITY AND CRITERIA WITH REGARDS TO THESE APPOINTMENTS AS NOT ALL REQUESTS WILL BE SUITABLE. PLEASE CONTACT THE SURGERY DURING NORMAL OPENING TIMES AS ALL APPOINTMENTS MUST BE BOOKED AND CANCELLED VIA RECEPTION AT THE PRACTICE.

PLEASE CLICK ICON BELOW TO OBTAIN AVAILABILITY FOR EXTENDED ACCESS APPOINTMENTS DURING MAY BANK HOLIDAYS

AVAILABLE APPOINTMENT TIMES

http://www.sunderlandgpalliance.co.uk/sunderland-extended-access-service-information/

 

'BE DOG SMART'

SUNDERLAND SAFEGUARDING CHILDREN BOARD (SSCB) IS WORKING WITH PARTNERS ACROSS THE CITY TO RAISE AWARENESS OF GENERAL DOG SAFETY

PLEASE CLICK ON THE LINK FOR USEFUL ADVICE ON GENERAL DOG SAFETY

www.bedogsmart.org.uk

 

PATIENTS PLEASE NOTE

FROM 16TH MAY 2018

 

WE WILL BE UNABLE TO TAKE REPEAT PRESCRIPTIONS ORDERS OVER THE TELEPHONE

 

PLEASE REGISTER FOR ONLINE SERVICES OR ASK AT RECEPTION FOR FURTHER INFORMATION ON HOW YOU CAN ORDER YOUR MEDICATIONS AFTER THIS DATE

 

PATIENT'S FAILING TO ATTEND APPOINTMENTS

PATIENT'S WHO DO NOT ATTEND FOR BOOKED APPOINTMENTS WITHOUT LETTING US KNOW, PREVENT  OTHER PATIENT'S FROM TAKING AN APPOINTMENT WHICH THEY REALLY NEED. PLEASE CANCEL IF YOU ARE UNABLE TO ATTEND - EVEN AT SHORT NOTICE WE CAN USE THE APPOINTMENT. PLEASE CLICK ON THE LINK  TO SHOW HOW MANY PATIENTS FAILED TO ATTEND LAST MONTH. THANK YOU.

 WASTED APPOINTMENTS IN JUNE 2019

HOSPITAL TESTS OR INVESTIGATIONS

PLEASE BE AWARE THAT IF TESTS OR INVESTIGATIONS ARE REQUESTED BY A SPECIALIST OR CONSULTANT, THEN THE RESULTS OF THESE TESTS NEED TO BE OBTAINED FROM THE CONSULTANT OR SPECIALIST INVOLVED.

THANK YOU.

COULD PATIENTS PLEASE ENSURE THAT THEY UPDATE THE SURGERY WITH CONTACT DETAILS. THIS IS VERY IMPORTANT IF WE NEED TO CONTACT YOU URGENTLY.

THANK YOU

Repeat Prescriptions

If your long-term medication has been approved on a repeat prescription basis you can order in a number of ways:

  • In person - tick the required items listed on the right-hand side of your last prescription and leave it in the box alongside the reception desk. Repeat slips are also available next to the box.
  • By post - send it to us with a stamped addressed envelope if you want us to post it back to you.
  • On-line - The service which allows you to request repeat medications online has been changed. Patients will now also have the ability to book appointments on line and will need to register with the practice for this service. You will be given a secure pin and access number on registration and this process will also automatically give you the option to order your medication. If you would like to register for this you will need to call into the surgery to request a pin number.  follow the link to access appointment booking and prescription ordering. https://patient.emisaccess.co.uk
  • EPS - Electronic Prescription Service.  We can send your prescription electronically to the pharmacy of your choice.  Please ask reception for more details.

Please note we do not accept requests for Repeat Medication over the telephone.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Plea48_hoursse ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website