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'BE DOG SMART'

SUNDERLAND SAFEGUARDING CHILDREN BOARD (SSCB) IS WORKING WITH PARTNERS ACROSS THE CITY TO RAISE AWARENESS OF GENERAL DOG SAFETY

PLEASE CLICK ON THE LINK FOR USEFUL ADVICE ON GENERAL DOG SAFETY

www.bedogsmart.org.uk

RAMADAN AND DIABETES

MANAGING DIABETES DURING RAMADAN - PLEASE FOLLOW THE LINK BELOW TO ACCESS FACT SHEET IF YOU ARE AFFECTED BY THIS:  

  Ramadan and Diabetes

THE SURGERY WILL BE CLOSED FOR MANDATORY TRAINING -WEDNESDAY 18th JULY 2018 FROM 12:00P.M. AND WILL RE-OPEN AT 08:00 A.M. THURSDAY 19th JULY 2018

FOR URGENT MEDICAL ASSISTANCE DURING THIS PERIOD PLEASE TELEPHONE 111

PATIENTS PLEASE NOTE

FROM 16TH MAY 2018

 

WE WILL BE UNABLE TO TAKE REPEAT PRESCRIPTIONS ORDERS OVER THE TELEPHONE

 

PLEASE REGISTER FOR ONLINE SERVICES OR ASK AT RECEPTION FOR FURTHER INFORMATION ON HOW YOU CAN ORDER YOUR MEDICATIONS AFTER THIS DATE

 

PATIENT'S FAILING TO ATTEND APPOINTMENTS

PATIENT'S WHO DO NOT ATTEND FOR BOOKED APPOINTMENTS WITHOUT LETTING US KNOW, PREVENT  OTHER PATIENT'S FROM TAKING AN APPOINTMENT WHICH THEY REALLY NEED. PLEASE CANCEL IF YOU ARE UNABLE TO ATTEND - EVEN AT SHORT NOTICE WE CAN USE THE APPOINTMENT. PLEASE CLICK ON THE LINK  TO SHOW HOW MANY PATIENTS FAILED TO ATTEND LAST MONTH. THANK YOU.

WASTED APPOINTMENTS MAY 2018

HOSPITAL TESTS OR INVESTIGATIONS

PLEASE BE AWARE THAT IF TESTS OR INVESTIGATIONS ARE REQUESTED BY A SPECIALIST OR CONSULTANT, THEN THE RESULTS OF THESE TESTS NEED TO BE OBTAINED FROM THE CONSULTANT OR SPECIALIST INVOLVED.

THANK YOU.

EXTENDED ACCESS APPOINTMENTS

PLEASE CLICK ON THE LINK TO FIND OUT MORE INFORMATION:

http://www.sunderlandgpalliance.co.uk/sunderland-extended-access-service-information/


COULD PATIENTS PLEASE ENSURE THAT THEY UPDATE THE SURGERY WITH CONTACT DETAILS. THIS IS VERY IMPORTANT IF WE NEED TO CONTACT YOU URGENTLY.

THANK YOU

Practice Management

Janet Willoughby Practice Manager

Lisa O’Keefe Practice Manager

Mrs Yvonne Kelly Assistant Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
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