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Noticeboard

CYBER ATTACK ON NHS

THE PRACTICE WOULD LIKE TO THANK PATIENTS FOR THEIR UNDERSTANDING AND PATIENCE DURING WHAT HAS BEEN A DIFFICULT TIME DUE TO PROBLEMS CREATED BY THE RECENT CYBER ATTACK ON THE NHS. SOME PARTS OF THE SERVICE ARE STILL UNDER PRESSURE BUT WE ARE CONTINUING TO PROVIDE A NORMAL SERVICE AT THE SURGERY.

Test Resultstest_results6

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery between 14:00 - 17:00 once sufficient time has elapsed.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 

Ringing for Test Results

If you have investigations or tests carried out during a hospital attendance, it is their responsibility to inform you of the result. We are responsible for tests and investigations done at our request.

We will try, where possible, to provide the result on behalf of the hospital if they are unable to but results can take longer to reach the practice. Please do not upset with the staff if the result is not  returned within the timescale suggested by the hospital or we are unable to give you the result.

THANK YOU FOR YOUR CO-OPERATION.

 
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