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Noticeboard

THIS SURGERY WILL BE OPEN AS USUAL ON GOOD FRIDAY (10TH APRIL) AND EASTER MONDAY (13TH APRIL)

CORONAVIRUS

Due to the coronavirus, Forge Medical Practice informs you that all appointments will be converted to telephone appointments. Only patients that have been requested to attend by a clinician should come into the practice for a face to face appointment until further notice. If you need to contact us, please call the practice – see https://www.theoldforgesurgery.nhs.uk for more information. If you are worried about Coronavirus, then please use the NHS111 online service for advice and help - https://111.nhs.uk/service/COVID-19/

We would ask that patients be patient with the reception staff and clinicians during this difficult period. The advice from the Government can change as the virus progresses and we will be updating information as we receive it. We request  where possible patients sign up for online access. Please contact the surgery for help with this. Can we also remind patients that it is important to update the surgery with current telephone numbers as we may need to contact them when necessary. Thank you for your co-operation. 

 SUPPORT SERVICE FOR YOUNG PEOPLE

Kooth.com - online support for young people

 

We would like to remind you of the availability of our online service to support the wellbeing and resilience of young people.

 

Kooth is a web based confidential support service available to young people aged 11-18 and to care leavers up to the age of 25 in Sunderland. Kooth provides a safe and secure means of accessing mental health and wellbeing support designed specifically for young people.  

 

Kooth offers young people the opportunity to have a text-based conversation with a qualified counsellor. Counsellors are available from 12 noon to 10pm on weekdays and 6pm to 10 pm at weekends, every day of the year on a drop-in basis. Young people can access regular booked online counselling sessions as needed. Outside counselling hours’, young people can message our team and receive support by the next day.

 

When young people register with Kooth they will have support available to them now and in the future. Support can be gained not only through optional counselling but through articles, forums and discussion boards.  All content is age appropriate, clinically approved and fully moderated. 

 

To find out more visit www.Kooth.com  where young people can register and others can find out more about the service. 

 

You can also view a short video about the service at: https://vimeo.com/318731977/a9f32c87de.          

We would like to remind you of the availability of our online service to support the wellbeing and resilience of young people.

 

 

 

 

 


FOR SELF HELP IN ILLNESS DURING THE WINTER MONTHS WHEN NHS SERVICES ARE VERY BUSY - PLEASE FOLLOW THE LINK BELOW FOR ADVICE

http://www.urgentoremergency.co.uk/

EXTENDED HOURS SERVICE

PLEASE BE AWARE THAT THE SURGERY IS NOW ABLE TO OFFER APPOINTMENTS OUTSIDE SURGERY HOURS DURING EVENINGS AND WEEKENDS. THESE APPOINTMENTS ARE IN DESIGNATED LOCATIONS AND INFORMATION ON THIS CAN BE FOUND ON THE LINK BELOW. THE PRACTICE WILL ADVISE YOU ON THE AVAILABILITY AND CRITERIA WITH REGARDS TO THESE APPOINTMENTS AS NOT ALL REQUESTS WILL BE SUITABLE. PLEASE CONTACT THE SURGERY DURING NORMAL OPENING TIMES AS ALL APPOINTMENTS MUST BE BOOKED AND CANCELLED VIA RECEPTION AT THE PRACTICE.

http://www.sunderlandgpalliance.co.uk/sunderland-extended-access-service-information/

ALSO PLEASE GO TO 'FURTHER INFORMATION' -RIGHT HAND SIDE OF HOME PAGE  AND CLICK ON EXTENDED ACCESS - and URGENT CARE SERVICES -FURTHER WEBSITE LINKS AVAILABLE

HOSPITAL TESTS OR INVESTIGATIONS

PLEASE BE AWARE THAT IF TESTS OR INVESTIGATIONS ARE REQUESTED BY A SPECIALIST OR CONSULTANT, THEN THE RESULTS OF THESE TESTS NEED TO BE OBTAINED FROM THE CONSULTANT OR SPECIALIST INVOLVED.

(See top ribbon 'Tests & Results' for more details)

THANK YOU.

'BE DOG SMART'

SUNDERLAND SAFEGUARDING CHILDREN BOARD (SSCB) IS WORKING WITH PARTNERS ACROSS THE CITY TO RAISE AWARENESS OF GENERAL DOG SAFETY

PLEASE CLICK ON THE LINK FOR USEFUL ADVICE ON GENERAL DOG SAFETY

www.bedogsmart.org.uk

 

PATIENTS PLEASE NOTE

 

PATIENT'S FAILING TO ATTEND APPOINTMENTS

PATIENT'S WHO DO NOT ATTEND FOR BOOKED APPOINTMENTS WITHOUT LETTING US KNOW, PREVENT  OTHER PATIENT'S FROM TAKING AN APPOINTMENT WHICH THEY REALLY NEED. PLEASE CANCEL IF YOU ARE UNABLE TO ATTEND - EVEN AT SHORT NOTICE WE CAN USE THE APPOINTMENT. PLEASE CLICK ON THE LINK  TO SHOW HOW MANY PATIENTS FAILED TO ATTEND LAST MONTH. THANK YOU.

WASTED APPOINTMENTS JANUARY 2020

COULD PATIENTS PLEASE ENSURE THAT THEY UPDATE THE SURGERY WITH CONTACT DETAILS. THIS IS VERY IMPORTANT IF WE NEED TO CONTACT YOU URGENTLY.

THANK YOU

Data Protection (GDPR)

We need to hold personal information about you on our Computer system and in paper records to help us to look after your health needs.

Please help to keep your record up to date by informing us of any changes to your circumstances.

Doctors and staff in the practice have access to your medical records to enable them to do their jobs. Your doctor is responsible for their accuracy and safe-keeping.

From time to time, it may be necessary to share information with others involved in your care. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.

All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you.

Information will not be disclosed to family, friends, or spouses unless we have prior written consent, and we do not leave messages with others.

FOR MORE INFORMATION PLEASE FOLLOW LINKS BELOW:

What is GDPR?                                   WHAT IS GDPR?

Patient Privacy Notice:                      PATIENT PRIVACY NOTICE

How we use your medical records:           

                                         HOW WE USE YOUR INFORMATION



 
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